If the artwork does not meet your expectations or you simply change your mind, you may request a return within 30 days of delivery. Exchange or refund requests are also available.
[Dissatisfaction or Damage]
If you are dissatisfied with the artwork or receive a damaged product, you may request a repair, replacement, or refund within 30 days of delivery.
[Return Costs]
Before shipment, cancellations and returns are free of charge. After shipment, cancellations or returns may incur additional costs beyond the artwork price (including shipping, customs, etc.).
[Procedure]
You only need to submit your return request within 30 days of delivery. Once the request is received, we will provide guidance to ensure safe return of the product. A Customer Care representative will guide you through the process and provide return documents and instructions.
[Customer Service]
If you wish to return an item, please contact our Customer Care team at info@deart82.com. Even if you decide to return your purchase, we are committed to providing you with the best possible service.
