If the product does not meet your expectations or you simply change your mind, you may request a return within 30 days of delivery. Exchanges or refunds are also available.
[Dissatisfaction or Damage]
If you are dissatisfied with your item or receive a damaged product, you may request a repair, replacement, or refund within 30 days after delivery.
[Return Costs]
Before shipment, cancellations and returns are free of charge.
After shipment, additional costs such as shipping, customs, and related fees will be charged in addition to the artwork price.
[Procedure]
Return requests must be submitted within 30 days of delivery.
Once your request is received, our Customer Care team will guide you through the process to ensure your item is returned safely.
You will receive detailed return instructions and documents from our Customer Care team.
[Customer Service]
If you wish to initiate a return, please contact our Customer Care team at info@deart82.com
We are committed to providing the best possible service, even in the event of a return